What Our Clients are Saying About Wood and Stone Design
Read and enjoy our reviews
I had an absolutely great experience with Mike at Wood and Stone Design in Jessup, Maryland after having a not so pleasant experience Mike took over gave me great customer service took the details of my order delivered what was promised and I couldn’t say anything bad about him. He was very patient, professional and understanding to my needs and I would recommend Wood and Stone Design to anyone who wants great customer service and great quality merchandise at a reasonable price, ask for Mike he’ll take care of you️️.
We decided to overhaul our kitchen in November and agreed to deal with a contractor directly (to save money — actually a lot of money). It was a big headache. We really went through a difficult process and there was a trust issue that we couldn’t get over. We were misinformed by our contractor and had to change our orders twice!! Thanks to folks at Wood and Stone Design, our process was as smooth as it could be. One of the best things I liked about them, and especially Karam, is that they’re absolutely honest about everything. They give you all advantages and disadvantages of every stone you’re interested and they’re advising you against things that would even cost them money!! We had a confidence in them and they delivered it perfectly. We got a good deal (since they opened their place in Jessup quite recently and have a lot of deals), installation was pitch perfect and the overall satisfaction made us forget the traumatic experience we had before. Thumbs up!
We recently placed an order for several granite slabs for our kitchen and we absolutely loved it. They have a vast materials selection and they were very helpful in the decision-making process. They explained to us in detail which one would fit best for our kitchen and their distinguishing characteristics and properties. We are grateful to Wood and Stone Design because they listened to our needs in every step of the way and went an extra mile to make sure that we are happy and satisfied. The great thing about this stone supplier is that we felt confident that we’d get what we want and if not, we’d be compensated for that. It was a pleasure doing business with them!
We were in the process of renovating our rental property that had not been updated since 1989. So we embarked on a full remodel which included gutting the entire kitchen. We were working with another granite company based in Baltimore county. However, the poor responsiveness, mediocre customer service and timeline for granite (3 weeks) turned us off, so we began looking for another company. Wood and Stone Design came to our rescue. My contractor found Wood and Stone Design and had us go onsite to make our granite selection. From start the finish the service was outstanding. Frank was very welcoming when I arrived and fully ready for me. I got to tour their warehouse and see full slab samples up close. He was able to schedule a project manager to come take measurements the next day and he was able to cut the slab the same day of the measurements and schedule an install for the next day. I was present when the installers came. They were on time, professional, detail oriented and cleaned up thoroughly afterwards.
All communications were clear and I found them easy to work with. I highly recommend Wood and Stone Design and would use them again.
We just had new quartz countertop installed. Eylem and Mike McGuire did a great job accommodating everything thing we needed. The installers were excellent and the counter are beautiful. And all for an extremely reasonable price. We would use them again without hesitation.
Very customer focused and wonderful to work with each professional along the way. They went out of their way to make sure the project stayed on time. The measurement and installation went so smoothly. Highly recommend this company!!!
Great experience from start to finish. Nice showroom and inventory area, and excellent staff to answer questions. BIG thank you to Karam and his team for the great job and the exceptional customer service. Really appreciate their extra effort to make it perfect.
I am a contractor and had them install new counters in my home to test the waters. Great job! Then I had them install at a clients home. Very pleased. Courteous, friendly and very helpful in choosing the right product. Thank you Karam!!!